Social media at its core allows for more engagement across more platforms. It’s a great tool for brands to use for advertising and public relations but the flow of information can also be a two-way street. Apps like Twitter allow for concise on-demand communication which many companies utilize for customer support. These Vancouver companies will conveniently tweet you back with customer service:
11 Lululemon Athletica
— lululemon men (@lululemonmen) April 18, 2017
10 TransLink BC
@jrock5158 Sorry for the delay. We show the bus is currently behind schedule and should be at your stop in approx 3 minutes.^kv
— TransLink BC (@TransLink) April 18, 2017
— Hootsuite (@hootsuite) April 17, 2017
8 Coast Capital
@Chuck82Tea You bet! They’re coming this summer -Chelsea
— Coast Capital (@Coast_Capital) April 9, 2017
@brlam_ Hi Brain, to get an accurate estimate give our sales team a call at 1-800-GOT-JUNK? and they can go over getting rid of that furniture.
— 1-800-GOT-JUNK? (@1800GOTJUNK) April 10, 2017
6 Klei Entertainment
@WhoIsAlexD Yes, we’re in the final stages of making a large move to a new warehouse. Once we have it back up we’ll let everyone know!
— klei (@klei) April 6, 2017
@rachel_flori Sorry – not just yet. Coming very soon, we promise!
— aritzia (@ARITZIA) April 7, 2017
4 BC Hydro
— BC Hydro (@bchydro) April 17, 2017
3 Cactus Club Café
@Sangnooki thanks for asking – you should be able to find the info on our website now . Let us know what you think when you try it!
— Cactus Club Cafe (@cactusclubcafe) March 16, 2017
2 Purdys Chocolatier
@Jake_Can_Fly Oh no! We’re very sorry to hear that. Could you please DM us your e-mail address so we can pass this on to your management team? Thanks.
— Purdys Chocolatier (@PurdysChocolate) April 18, 2017
@djice8000 Which area are you in? Please DM us the address, and we will find out.
— TELUS Support (@TELUSsupport) April 18, 2017
By Amar Mirchandani @amarmirch
Amar enjoys writing for online publications and working with film festivals. He also likes his beer chilled and ranch sauce with pizza.